Is the one-stop-shop a one-hit-wonder?
Canada’s largest retailer, Canadian Tire, made headlines last week, as it announced it was going to go back-to-basics by focusing on its core business – tires. For CT traditionalists and handymen alike, this is a move that is long overdue. In recent years, it seemed as though the retailer had lost touch with its consumers, as scented candles, picture frames, and electronics became increasingly prominent within store walls. CT even expanded into banking, insurance, and stocking low-margin food such as bread. Surprising? Slightly. Over the past decade, stores boasting the “one-stop-shop” designation have transformed retail significantly, but is it just a multi-billion-dollar trend, or are they here to stay? [...]
April 16th, 2010
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